Piazza Degli Ottaviani 10 R Piazza Degli Ottaviani
I'Tuscanino
280 m
Via de_ Federighi 37r
Reviews and Ratings
Feedback from previous guests about their experience.
80%
enjoyed the hotel and would happily stay again
8.0/10
Great
Rooms
6.4
Location
9.0
Service
7.0
Dining
7.4
Guest reviews
8.0/10
based on 5 reviews
8.9
8.9/10 based on 361 reviews
Ethan
United Kingdom,
March
2025
6.0/10
During my stay at ByPillow Goldoni, I was impressed by the cleanliness and the welcoming atmosphere created by the friendly staff. The room I had was spacious and comfortable, although I found the bathroom a bit chilly due to the small heater. There's a fantastic location that's a short walk from many of Florence's main attractions, which made exploring the city easy and enjoyable.
Rooms
8.0
My room was spacious and newly renovated, equipped with all necessary amenities, including a hairdryer and a mini fridge. However, the bathroom felt a bit cramped and the heater was inadequate during my visit.
Service
10.0
The staff were really good, always friendly and eager to help. They were accommodating when I arrived early, even upgrading my room, which made my stay all the more enjoyable.
Location
9.0
The hotel is perfectly situated within walking distance of the major landmarks. I loved being close to the river and historical sites, which made it easy to explore Florence.
Dining
7.0
Breakfast was basic but satisfying, and I particularly enjoyed the hot chocolate offered. While options were limited, the quality was good and helped me start my day on a positive note.
Facilities
8.0
The hotel offers various amenities that enhanced my comfort, including good water pressure in the bathroom. However, there were minor issues like noise from the hallways that detracted a bit from the experience.
Zoe
United Kingdom,
January
2025
7.0/10
I had a mixed experience at Bypillow Goldoni in Florence. While I appreciated the cozy feel and its convenient location, I was disappointed with the cleanliness of my room, particularly due to mosquito issues that made my stay uncomfortable. The breakfast options were enjoyable, but the staff's service could have been warmer.
Rooms
5.0
My room was a bit tired and not as clean as I had hoped. I found dirty marks on the walls that turned out to be from previous guests' mosquito troubles. The bathroom was also quite small and had an unpleasant smell.
Service
5.0
The staff varied in friendliness. I encountered a pleasant reception experience but felt the male owner was quite rude. I expected a warmer welcome when checking in and clearer communication about facilities like mosquito protection.
Location
8.0
The hotel's location was excellent. I enjoyed being close to major attractions, making it easy to explore Florence on foot.
Dining
7.0
Breakfast was a highlight with delicious pastries and decent variety. I loved the barista-made coffee, but the lack of communication about breakfast options could improve.
Facilities
6.0
I noticed some ongoing renovations that could enhance the hotel. However, the issues with cleanliness and the lack of amenities such as breakfast options were drawbacks.
Justin
United Kingdom,
December
2024
6.0/10
I had a lovely stay at Bypillow Goldoni, with its charming, old-world character setting a pleasant tone. The friendly staff were genuinely helpful, although I did encounter some inconsistencies with service during breakfast. The location was perfect—just a short walk from iconic attractions like the Ponte Vecchio and the Arno River. Overall, it was a cozy experience enhanced by good pastries and a warm ambiance.
Rooms
8.0
The room was quite comfortable and well-furnished, reflecting the traditional Italian style. It offered a lovely little balcony that added to the charm of my stay.
Service
8.0
The reception staff, especially Alessandra, were incredibly helpful and kind. However, I did sense a lack of warmth from another male employee, which was a little disappointing.
Location
10.0
The hotel's location was fantastic, with major sights like the Uffizi and Academia within easy walking distance. I appreciated being right in the heart of Florence.
Dining
9.0
Breakfast was enjoyable, featuring a good selection of pastries that were noticeably higher quality than those found elsewhere in Italy. The barista-made coffee was particularly impressive.
Facilities
8.0
The hotel maintained a high standard of cleanliness, and I appreciated the communal areas that offered a comfortable space to relax.
Layla
United Kingdom,
November
2024
5.0/10
My stay at Bypillow Goldoni was a mix of positives and negatives. The hotel's location is fantastic, allowing easy access to major attractions. yet there were aspects that detracted from my experience. The room, while clean, had some issues with noise from other guests and inadequacies in the bathroom. Overall, it's a decent choice for budget travelers, but don't expect luxury.
Rooms
6.0
My room was comfortable but not without its drawbacks. The noise from other guests was quite disruptive at night, making it harder to rest. Meanwhile, the shower's water pressure was weak, and I had difficulties with the limited space around the desk and fridge.
Service
7.0
I experienced mixed feelings regarding the service. While the staff were generally friendly and helpful, my complaints about the noisy environment received minimal attention, which left me feeling a bit frustrated.
Location
9.0
The location was truly unbeatable. everything I wanted to explore in Florence was within walking distance. Being tucked away in a quieter neighborhood allowed for a nice balance between proximity to attractions and a peaceful stay.
Dining
6.0
Breakfast was a bit of a letdown for me. I would have preferred more variety, and the coffee from the machine didn't quite meet my expectations. A fresh coffee option would have really made a difference.
Facilities
7.0
The hotel had adequate facilities, but I encountered several small issues that hampered functionality. such as a lack of fan in the bathroom and limited shelving for toiletries. In contrast, I appreciated the cleanliness and the modern touch in some areas.
Clive
United Kingdom,
October
2024
5.4/10
My stay at Bypillow Goldoni was a mixture of highs and lows. The staff were friendly and welcoming, making me feel at home. However, I was disappointed by the cleanliness of the room, which had some noticeable issues. The location was perfect for exploring Florence, but the experience was somewhat marred by the state of the accommodations. 🏨✈️
Rooms
5.0
The room I stayed in was spacious, but I encountered cleanliness issues. There were dirty marks on the walls that turned out to be signs of previous mosquito problems. It really hindered my comfort, especially since I got bitten badly during my stay. The air conditioning unit seemed to be the source of the problem as well. Overall, I would rate the room a 3.
Service
5.0
The staff greeted me warmly upon arrival, but my interactions with the owner were less than satisfactory. I felt brushed off when I voiced my concerns about the cleanliness and mosquito bites. Communication could definitely be improved for a better guest experience. Therefore, I rate the service a 5.
Location
9.0
Located conveniently in Florence, the hotel was within walking distance of many major attractions like the Duomo and the river. This aspect was definitely a highlight of my trip and made getting around effortless. I’d rate the location a solid 9.
Dining
8.0
While there was no breakfast offered at the hotel itself, there was a great café nearby with delicious food and coffee. This made for a pleasant dining option during my stay. Considering this convenience, I would rate the dining experience an 8.
Facilities
6.0
The hotel had some desirable facilities, such as a pleasant communal area, but unfortunately, my room did not feel well maintained or clean. The bathroom was particularly smelly and needed better upkeep. I’d give the facilities a 6.
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